8tilier Studios

About 8tilier Studios

8tilier— our spin on atelier, the studio where craft comes first. We specialise in one thing and do it properly: high-quality clothing built to keep their shape, their softness, and their look long after the first wear. Curated with care, designed for everyday, made to last. Welcome to the studio.

Frequently Asked Questions (FAQ)

Are my payment details secure?

Yes. Our site uses Secure Sockets Layer (SSL) technology to encrypt your information at checkout, and we're never able to see or store your full card number — only your billing and shipping details, order information, and the last 4 digits of your card. More details are in our Payment Policy.

How long do I have to return a product?

You have 30 days from receiving your item to request a return. To be eligible, the item must be unworn and unused, with tags, and in its original packaging, and you'll need your receipt or proof of purchase. Full details are in our Return & Refund Policy.

When will I get my order?

Orders are processed within 2–3 business days (Monday to Friday). After dispatch, transit takes around 4–9 business days, for a total delivery time of roughly 6–12 business days. Delivery times are estimates and may be affected by carrier delays or weather. For more, see our Shipping Policy.

How do I track my order?

Once your order has been dispatched, we'll send you tracking details by email so you can follow its progress. If you haven't received tracking information, contact us at support@8tilierstudios.com and we'll help. You can also track your order with Track My Order.

How much does shipping cost?

We offer free shipping on all orders within the United States, with no minimum purchase.